Mission / Vision / Values


Mission
Our mission is to be the first choice of Business requiring very fast upload and download broadband speeds by providing outstanding service at a competitive cost through working faster, smarter and in partnership with our clients.

Our Vision

Our vision is to provide better business broadband solutions. We make this possible by offering a choice of well-designed future generation high speed options at competitive prices and by continuing to grow and adapt to new industry developments to ensure we always provide preeminent advice and support to our clients.

At Model Telecom we value:

  • Integrity – We maintain the highest levels of integrity in all our actions. Our aim is to build long term partnerships based on trust.

 

  • Customer Commitment - We are dedicated to providing a modern, customer focused service by concentrating on each individual client’s requirements, thus ensuring superior client satisfaction at all levels of our engagement.

 

  • Quality – We are committed to continuously improving our service and our focus is at all times on providing a quality service which matches or exceeds client expectations.

 

  • Accountability – Our ethos ensures that we are collectively accountable for delivering on commitments and for maintaining exceptionally high standards.

 

  • Innovation - We are specialists in telecommunications technical knowledge and we stay at the forefront of technical development to ensure that our clients get the best service available.